November 2000 - January 2006

SR. LEARNING CONSULTANT, GAP INC.

5 years project management and learning consulting experience with major clothing retailer focusing primarily on large company wide hardware and software implementations.

• Managed the redesign and updates of in-store hardware documentation and instructor led training.

• Designed and managed vendor development and translation of 8 hour web based and role-playing cashier and manager training for deployment of new point-of-sale (register) in US, Canada and Puerto Rico.

• Designed web based and instructor led training for deployment of PeopleSoft and Oracle Financials.

• Designed and wrote technology training for new managers utilizing magazine format rather than traditional training mode.

• Participated in Store Technology and Brand Manager leadership meetings.

• Conducted audience analysis, focus groups, needs analysis and curriculum planning for various job functions.

• Facilitated and participated in organizational learning culture restructure project.